Shipping policy

Masihi.Store Shipping Policy

1. General Information

At Masihi.Store, we are committed to delivering your order with speed and accuracy. This Shipping Policy outlines our shipping practices and procedures to ensure a transparent and satisfactory experience for all our customers.

2. Order Processing Time

  • All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

3. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates are based on the shipping option selected and your location. Typical delivery times are:
    • Standard Shipping: 7 business days
    • Expedited Shipping: 3 business days
    • Next-Day Delivery: 1 business day

Please note that delivery delays can occasionally occur.

4. Shipping Confirmation and Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Shipping Destinations

  • Masihi.Store ships to addresses within [India], including our main office located at Masihi.Store
    70 Janpath (1st Floor),
    New Delhi - 110001

  • We currently do not ship to P.O. boxes or APO/FPO addresses.

6. Shipping Carriers

  • We partner with major shipping carriers such as Delhivery, BlueDart, etc. to deliver your orders safely and efficiently.

7. International Shipping

  • At this time, Masihi.Store does not ship outside of India. We are working towards offering international shipping in the near future.

8. Custom Duties and Taxes

  • Masihi.Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

9. Damaged or Lost Packages

  • Masihi.Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

10. Returns and Exchanges

Please refer to our [Return and Refund Policy] for information on returning items.

11. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

  • Address: Masihi.Store, 70 Janpath (1st Floor), New Delhi - 110001
  • Phone: +91 11 40596898
  • Email: info@masihi.store