Shipping Policy

1. Introduction

At Masihi Store, we are committed to delivering your order with speed and accuracy. This Shipping Policy outlines our standard shipping practices and procedures to ensure a transparent and satisfactory experience for all our customers.

2. Product Availability

We strive to maintain accurate stock levels on our website. However, if an item is unavailable after you have placed an order, we will inform you within 24 hours and offer a full refund, an alternative product, or backorder options, depending on your preference.

3. Delivery Locations

Masihi Store ships products to addresses across all states in India. International shipping is not available at this time but may be considered in the future.

4. Delivery Times

Standard Delivery: Estimated within 5 business days after dispatch.

Express Delivery: Available upon request with an estimated delivery time of 2 business days after dispatch.

Delivery times are estimates and may vary due to factors outside of our control. Orders are processed and shipped during regular business hours, Monday through Friday, excluding public holidays.

5. Shipping Costs

Shipping fees are calculated based on the weight, dimensions, and destination of the order. You can view an estimated shipping cost at checkout before completing your purchase. Free shipping is offered for orders over [specific amount] within India.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipment confirmation email that contains your tracking number. You can use this number to track your shipment's progress.

7. Damaged or Lost Items

If you receive your order damaged, please contact Masihi Store customer service immediately at [Customer Service Email/Phone Number]. For lost items, a claim will be filed with the courier, and a replacement or refund will be processed based on the investigation's outcome.

8. Customer Service

For any queries related to your order or shipping, please contact our customer service team at info@masihi.store/ +91-11-40596898. We aim to respond to all inquiries within 24 hours.

9. Changes to this Shipping Policy

Masihi Store reserves the right to modify this shipping policy at any time. We recommend reviewing it periodically to stay informed of any changes.

This shipping policy is designed to ensure a smooth transaction from order placement to delivery for Masihi Store customers. It is essential to adjust any [placeholders] with specific details relevant to your store's operations, such as contact information, shipping costs, and delivery times.